Right from the beginning things started off better than my wife and I had ever expected. Within a day of my first email communication with Peterson’s I received a callback. Appointments were made for a representative (Richard Navarette) to come out and visit our house to discuss what we wanted to do as well as to discuss other options and suggestions. Richard even went so far as to take pictures of the areas we were wanting to improve and ‘photo shopped’ the foliage he would be planting. Richard was very helpful and worked hand in hand with my wife in determining what he could do and stay within our budget. The communication was always open and questions were always answered in short order. Richard was a part of the project start to finish; the irrigation crew was great as were the actually landscaping crew. My wife was impressed with the fact that they ALWAYS cleaned as they worked, worked efficiently about 6 hours a day which did not interfere with her morning routine or my return from work. They explained things well and even checked and repaired old irrigation system. I feel they did more than expected and that is a great quality in a company. We would use them again and have already recommended them to others.